Course curriculum

  • 1

    Welcome to the course!

    • How to use this course
  • 2

    Introduction

    • L1_ISO 9001-2015 Quality Management Systems_Requirements_QM

    • Test your learning
  • 3

    Context of the organization

    • L2_ISO 9001-2015 Quality Management Systems_Requirements_QM

    • Test your learning
  • 4

    Leadership

    • L3_ISO 9001-2015 Quality Management Systems_Requirements_QM

    • Test your learning
  • 5

    Planning

    • L4_ISO 9001-2015 Quality Management Systems_Requirements_QM

    • Test your learning
  • 6

    Support

    • L5_ISO 9001-2015 Quality Management Systems_Requirements_QM

    • Test your learning
  • 7

    Operations

    • L6_ISO 9001-2015 Quality Management Systems_Requirements_QM

    • Test your learning
  • 8

    Performance evaluation

    • L7_ISO 9001-2015 Quality Management Systems_Requirements_QM

    • Test your learning
  • 9

    Improvement

    • L8_ISO 9001-2015 Quality Management Systems_Requirements_QM

    • Test your learning
  • 10

    Annex A

    • L9_ISO 9001-2015 Quality Management Systems_Requirements_QM
  • 11

    Student Handouts

    • Handouts - ISO 9001:2015 Requirements

    • ISO 9001:2015 Quick Reference
  • 12

    Next steps

    • Congratulations

Learning Objectives

Upon completion of this training, students will be able to:

  • Understand quality management definitions, concepts, and guidelines

  • Understand the requirements of the ISO 9001:2015 standard

  • Understand the seven Quality Management Principles

  • Understand the process approach

  • Learn requirements for nonconformities and corrective action

  • Learn Internal auditing requirements

  • Understand Annex B concepts and guidelines

ISO 9001 Requirements

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