ISO 20000-1 Certified Manager
The Certified Manager - Information Technology Service Management (ITSM) is a 42-hour training program consisting of four on-demand e-courses: ISO 20000-1:2018 Lead Auditor, ISO 31000:2018 Risk Management Guidelines, Good Documentation Practice-Data Integrity ALCOA, and Failure Mode and Effects Analysis. 4.2 CEUs. Language: English