WHY TRAIN WITH VELOCITY 360?

Certified Provider.
Quality-Assured Training.

Velocity 360 training products are developed within our ISO 9001:2015 quality management system, certified by NQA, an ANAB-accredited certification body. We are also an Exemplar Global Certified Training Provider for select training programs.

Exemplar Global, NQA ISO 9001 and ANAB accreditation credentials

Choose Your ISO 20000-1 IT Service Management Training Path

Find the ISO/IEC 20000-1:2018 training that matches your IT service management responsibilities and career goals.

★ MOST COMPREHENSIVE

Certified
ITSM Manager

Comprehensive IT service management training for professionals managing service delivery.

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PROFESSIONAL PROGRAM

ITSM Lead
Auditor

Lead and conduct ISO/IEC 20000-1:2018 IT service management system audits.

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LEAD AUDITING

ITSM Internal
Auditor

Plan and conduct internal ISO/IEC 20000-1:2018 IT service management system audits.

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INTERNAL AUDITING

ITSM
Requirements

Understand ISO/IEC 20000-1:2018 requirements for IT service management systems.

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FOUNDATION

PROFESSIONAL PROGRAM

ISO/IEC 20000-1:2018 Certified ITSM Manager

This On-Demand program includes four e-courses covering ISO/IEC 20000-1:2018 lead auditing, ISO 31000 risk management, Good Documentation Practice and ALCOA+, and FMEA.

 ●  46 Hours   ●  4.6 CEUs   ●  5 Certificates of Competence  ●  English 

Learn More Enroll Now — $2,695 USD

INDIVIDUAL CERTIFICATION COURSE

ISO/IEC 20000-1:2018 Lead Auditor Certification

This On-Demand e-course provides practical instruction in ISO/IEC 20000-1:2018 IT service management requirements and ISO 19011:2026 guidance for conducting and leading management system audits.

 ●  32 Hours   ●  3.2 CEUs   ●  Certificate of Competence   ●  English 

Learn More Enroll Now — $1,995 USD

INDIVIDUAL CERTIFICATION COURSE

ISO/IEC 20000-1:2018 Internal Auditor Certification

This On-Demand e-course provides practical instruction in ISO/IEC 20000-1:2018 IT service management requirements and ISO 19011:2026 guidance for conducting internal management system audits.

 ●  24 Hours   ●  2.4 CEUs   ●  Certificate of Competence   ●  English 

Learn More Enroll Now — $1,295 USD

INDIVIDUAL CERTIFICATION COURSE

ISO/IEC 20000-1:2018 Requirements Certification

This On-Demand e-course provides practical instruction in the requirements of ISO/IEC 20000-1:2018 for establishing, implementing, maintaining, and continually improving an IT service management system.

 ●  16 Hours   ●  1.6 CEUs   ●  Certificate of Competence   ●  English 

Learn More Enroll Now — $795 USD