Information Technology
Exemplar Global Certified Training
Exemplar Global Certified Training
The ISO 20000-1 Certified Manager - Information Technology Service Management is a 42-hour training program that includes four courses: ISO/IEC 20000-1: 2018 Lead Auditor (Exemplar Global Certified), ISO 31000:2018 Risk Management Guidelines, Good Documentation Practice, and FMEA.
This 32-hour e-course teaches a detailed understanding of the concepts and requirements of the ISO/IEC 20000-1: 2018 Information Technology - Service Management, and the principles and practices of leading management systems audits in accordance with ISO 19011:2018 Guidelines for Auditing Management Systems.
This 24-hour e-course teaches a detailed understanding of the concepts and requirements of the ISO/IEC 20000-1:2018 Information Technology - Service Management and ISO 19011:2018 Internal Auditing of Management Systems.
This 16-hour e-course teaches a detailed understanding of the concepts and requirements of the ISO/IEC 20000-1:2018 Information Technology - Service Management standard.