• What is your International Recognition for your Training Courses?

    Velocity 360 USA Training is an Internationally recognized global professional educational organization for online training for ISO Management Systems. Certificate of Competence certificates are awarded for training programs across industry sectors including; Aerospace, Automotive, Energy, Environmental Management, Food & Beverage, Defense & Space, Government, Information Security, Manufacturing, Medical & Healthcare, Occupational Health & Safety, Pharmaceutical, and Quality Management. National Quality Assurance (NQA) ISO 9001:2015 Certificate Number 21603. Exemplar Global Certified Training Provider RTP# 310407.

  • How do I order for multiple students?

    Send email to [email protected] with the student names, student email addresses, and courses. We will email you one invoice for payment. You can pay via credit card or ACH transfer. Once payment is complete, all students are automatically enrolled and can begin the course immediately On Demand. It's that simple!

  • How long do I have access to the course?

    You have access to our courses for 1-year from purchase even after course completion.

  • Can you download or print material to study?

    Due to our company confidentiality and proprietary information policies, our course content cannot be downloaded. You have access courses for 1-year from purchase online. Select courses have Student Handouts that you can download for future reference.

  • What is your refund policy?

    According to our Terms of Sale, all sales are final. Purchases are non-refundable. We can issue you a purchase credit if the purchased course is less than 5% complete and the time period is less than 30 days from the original purchase date. There shall be no refunds or credits after 30 days from the original purchase.

  • What is your customer satisfaction rating?

    Velocity 360 USA Training is the industry leader in customer satisfaction achieving a World-Class Rating of 99.8% Total Customer Satisfaction!

  • My CQM certificate has not been issued but I have completed all courses?

    Our multi-course certificates such as CQM, CRM, EHS Manager, have a secondary review and approval process. It usually takes approximately 48 hours for certificate issuance.

  • Do you accept Purchase Orders?

    We accept purchase orders and create one invoice for multiple students. We will reference your purchase order on the invoice. The invoice payment can be made via credit card, ACH transfer, or business check. Students will automatically be enrolled upon payment.

  • Do you offer mutliple student discounts?

    We offer discounts on select courses for five or more students with our Corporate Partner Account program. Please email us at [email protected] to setup Corporate Account.

  • How long is my training certification valid?

    Our certified Certificate of Competence credentials are issued for a period of 3-years from the issuance date. Students can renew expired certification credentials with our 3-Year Certification Renewal Program. 3-Year Certification Renewal Program Key Benefits: • Cost savings: Renew your training certification for a fraction of the cost. We offer our graduate students a 50% discount on certification renewal. Just send an email to our support team at [email protected] for the renewal discount code. • Convenience: Renew your certification online at your convenience. All of our courses are student-paced, and On Demand. • Up-to-date knowledge: Stay current on the latest ISO Management System standards and auditing practices, including the most recent changes, amendments, and course improvements. • Continuous Education Units: Earn additional professional continuous education hours for your course renewal hours, CEUs. • Industry Best Practices: Show industry best practices for auditor competence in your audit area by renewing your auditor training credentials and certifications at planned intervals with the 3-year rolling renewal cycle. How to renew your certification: 1) Reach out to support desk for your 50% discount coupon. 2) Enroll and complete your certification course. 3). You will receive a newly issued certificate upon successful completion of the course that is valid for an additional 3-year certification period.

  • Can I use my Certification Renewal discount coupon on other courses that I have not completed previously?

    No, renewal coupon discounts are only applicable to previously completed courses that require the 3-year renewal. Any unauthorized use of the coupon codes is strictly prohibited and is a violation of the Terms of Use.

  • How are your certificates issued?

    Our certificates are secure, digitally issued, and verifiable online by any third-party, registrar, or certification body. You can easily add your credential to your LinkedIn or other social media profile. You can easily download a PDF copy or share your certificate with anyone with one touch. It's that simple! Certificates are issued immediately upon 100% course completion.

  • How do I contact you for additional information?

    You can contact us via email at [email protected].

  • Are your courses instructor led or student-paced format?

    Our courses are student-paced e-Learning format with On Demand access. You can access your course 24 hours per day and you can start and pause courses at your leisure.

  • What is your Privacy Policy?

    Please refer to our Privacy Policy at https://www.velocity360training.com/pages/privacy-policy-statement

  • What are your Terms of Use?

    Please refer to our Terms of Use at https://www.velocity360training.com/pages/terms-of-use-statement

  • Do you offer courses in Spanish language?

    We have an outstanding collection of Spanish language auditor courses including ISO 9001, ISO 14001, ISO 45001, IATF 16949, ISO 31000, and ISO 14971. Just select Spanish Courses from the Courses Menu to explore more.

  • Are you an Exemplar Global Certified Training Provider?

    Velocity 360 USA Training has (35) thirty-five elite training courses that are Exemplar Global certified courses. The course description will confirm "Exemplar Global Certified" for any Exemplar Global certified courses. Students will receive additional benefits direct from Exemplar Global with these elite courses.

  • Are there any additional costs?

    The prices listed on our website is all inclusive, covering all costs associated with the course. There are no additional fees.

  • Do you offer group training programs ?

    We do not offer group training sessions. Our training courses are student-paced training courses that are designed for individualized training.

  • What are the requirements to obtain certification?

    The student must complete all course lessons 100% and complete all quizzes with a score of 70% or higher.

  • Is there a final exam?

    Our courses evaluate competence progressively with quizzes at the conclusion of each lesson. There is a case study at the conclusion of the Internal auditor and lead auditor courses, but there is no final cumulative examination.

  • What is the course format?

    Our courses are student-paced, allowing you to start and stop at any time. You'll have access to the course for a year. Students can adapt your course sessions it to fit your schedule.

  • Is there an instructor available for Q&A on specific course items?

    Our courses are student- paced / self-directed format, and they are not instructor led or supported.

  • How do I get Exemplar Global personal certification as auditor?

    You can visit www.exemplarglobal.org for more information on Exemplar Global certification options.

  • What is your customer satisfaction rating?

    Velocity 360 USA Training is the industry leader in customer satisfaction achieving a World-Class Rating of 99.8% Total Customer Satisfaction!

  • General information on course format:

    Our courses are designed to be flexible to fit your schedule. You can start and stop at any time, and your progress will be saved for whenever you return. Feel free to revisit lessons as needed – there's no rush! You have access to your course for 1-year from purchase.

  • How are your quizzes graded?

    Quizzes are automatically graded, and you'll need to achieve a score of 70% or higher. If you don't quite hit the mark on your first attempt, you can review the course lesson material again, and retake the quiz to improve your score. There is no limit on the number of quiz retakes.

  • I’m interested in the Certified Manager course however, my employer will only fund the Lead Auditor portion, can I purchase the remainder amount separately?

    Absolutely, we can issue you a coupon for the Lead Auditor purchase amount that will allow you to purchase the Certified Manager at a discounted price. Just let us know when you purchase the Lead Auditor course, and we will issue the coupon code to you for the credit.

  • Are payment plans available for purchases?

    Payment plans are offered at checkout with the “Klarna” payment option. Klarna lets you split your purchase into 4 interest-free payments, making purchases more manageable. About Klarna:  Klarna Bank AB, commonly referred to as Klarna, is a Swedish fintech company that provides online financial services. The company provides payment processing services for the e-commerce industry, managing store claims and customer payments. The company is a "buy now, pay later" service provider.