Frequently Asked Questions (FAQ)

  • What is your International Accreditation for your Professional Education and Training Courses?

    Our courses are designed to International Standards for Educational and Training Organizations. ● ISO 21001:2018 Management Systems for Educational Organizations ● ISO/IEC 17024:2012 Personnel Certification Body, Conformity Assessment, General Requirements for Bodies Operating Certification of Persons. ● ANSI/ASTM E2659-9, Standard Practice for Certificate Programs. ● ISO 9001:2015 Quality Management System Requirements.

  • How do I order for multiple students?

    Send email to support@velocity360training.com with the student names, student email addresses, and courses. We will email you one invoice for payment. You can pay via credit card or ACH transfer. Once payment is complete, all students are automatically enrolled and can begin the course immediately On Demand. It's that simple!

  • How long do I have access to the course?

    You have access to our courses for 1-year from purchase even after course completion.

  • What is your customer satisfaction rating?

    Velocity 360 USA Training is the Educational and Training industry leader in Customer Satisfaction achieving a World-Class Rating of 99.8% Total Customer Satisfaction.

  • Can you download or print material to study?

    Due to our company confidentiality and proprietary information policies, our course content cannot be downloaded. You have access courses for 1-year from purchase online. Select courses have Student Handouts that you can download for future reference.

  • What is your refund policy?

    According to our Terms of Sale, all sales are final. Purchases are non-refundable. We can issue you a purchase credit if the purhcased course is less than 5% complete.

  • My CQM certificate has not been issued but I have completed all courses?

    Our multi-course certificates such as CQM, CRM, EHS Manager, have a secondary review and approval process. It usually takes approximately 48 hours for certificate issuance.

  • Do you accept Purchase Orders?

    We accept purchase orders and create one invoice for multiple students. We will reference your purchase order on the invoice. The invoice payment can be made via credit card, ACH transfer, or business check. Students will automatically be enrolled upon payment.

  • Do you offer mutliple student discounts?

    We offer discounts on select courses for five or more students with our Corporate Partner Account program. Please email us at support@velocity360training.com to setup Corporate Account.

  • How do I contact you for additional information?

    You can contact us via email at support@velocity360training.com.

  • Are your courses instructor led or student-paced format?

    Our courses are student-paced e-Learning format with On Demand access. You can access your course 24 hours per day and you can start and pause courses at your leisure.

  • How are your certificates issued?

    Our certificates are secure, digitally issued, and verifiable online by any third-party, registrar, or certification body. You can easily add your credential to your LinkedIn or other social media profile. You can easily download a PDF copy or share your certificate with anyone with one touch. It's that simple! Certificates are issued immediately upon 100% course completion.

International Accreditation

Our courses are designed to International Standards for Educational and Training Organizations.

● ISO 21001:2018 Management Systems for Educational Organizations ● ISO/IEC 17024:2012 Personnel Certification Body, Conformity Assessment, General Requirements for Bodies Operating Certification of Persons. ● ANSI/ASTM E2659-9, Standard Practice for Certificate Programs. ● ISO 9001:2015 Quality Management System Requirements.

Certified Training Recognized Globally

Lead Auditor | Internal Auditor | Requirements | Overview